Our Caregivers are Compassionate, Caring, Empathetic, and Trained
Heart to Heart Home Care is dedicated to having a fully trained staff and in providing a well-rounded training program. It is comprised of orientation, skills 1-4, online learning, in-home training shifts, and monthly guest speakers. We don't stop there, bi-annually we require all of our caregivers to come into the office and train on CNA skills. Additionally,
we work with local organizations for local resource-specific training, and we encourage our caregivers to go to local support groups. We have a library of learning material for our caregivers. We believe that well trained & compassionate caregivers are the best resource we can give our clients.
All new caregivers are required to come in for an orientation. During this time they are given basic skills that are required to perform their job. We cover communication skills, observing and recording for accurate care logs, HIPAA, and much more. Once completed we schedule them for training shifts, in which they shadow mentors at our client’s homes. Here they learn about specific client needs, practice writing care logs, and get hands on experience.
After our new caregivers have completed orientation with a few live training shifts, they come into the office for a series of skills trainings. Skills 1 covers compassion training, infection prevention, and detailed HIPAA training. During Skills 2, caregivers learn about the human lifespan, common diseases, end of life care, and caregiver self care. Skills 3 is all hands on deck with practical skills such as making an occupied bed, brief changing, feeding, wheelchair maneuvering and much more. Skills 4 covers a growing problem in the senior community, dementia. We detail the different types of memory loss, adaptation techniques, handling methods, and how to work with the families.
Every month we schedule a speaker to come and work with all of our caregivers. We work with local organizations to make sure our caregivers are getting continued and varied training. Some of our speakers have included: grief counselors, the Montana Association for the Blind, Hospice, and essential oils introduction. Our clients and their families are welcome to attend these presentations to learn more.
Our caregivers have the option of attending local support groups to learn about specific ailments our clients’ may be suffering from. Going to support groups can help provide our caregivers with a look into some of the challenges our clients may be experiencing due to the disease or ailment they are facing. From there, we can work with clients in a more seamless manner. We have an ever-growing library available for our caregivers. It is filled with books that range in topics from senior nutrition to end of life care, and everything in between. We also have a host of varying articles pertaining to home care for our caregivers to peruse as needed.
Our caregivers are required to watch an assortment of training videos including basic caregiving skills, Teepa Snow’s Positive Approach®, and Care DVDs for dementia training. All caregivers are required to complete 29 hours of online training in their first year. From there, we assign training videos as needed and our caregivers are welcome to watch training videos at any time.
Administrative Assistant & Care Manager
Ayanna has always been a Montana girl, and she plans to keep it that way. She was born in Helena and grew up there until she moved to Bozeman last year to attend Montana State. She takes part in the true meaning of being a Montana girl and loves to hunt, hike, and enjoy the sunshine and water. Some of her favorite family times are her hunting trips. She has five brothers and no sisters so she likes to think she is pretty tough. Ayanna is studying nursing at MSU. She is a very devoted student, so if she is not doing that or working, she is probably enjoying Montana. Other things she enjoys doing in her free time is whipping something up in the kitchen, cleaning and organizing, and decorating her home. Ayanna loves getting to engage with people and loves seeing their face when she helps them. That is why she loves caregiving and is excited to be a nurse!
Care Team Manager
Born in the Czech Republic, Radka has a delightful accent and some great stories from abroad. She and her husband have two children and loves hanging out with them. She also spends her spare time working on her graphic design projects, hiking, walking her dog Boo, and working in the garden. Radka is great a keeping busy but loves to spend her Sunday mornings sleeping in and taking it easy. Travelling takes a big place in Radka’s heart and she would love to spend time in rural Scotland and England.
As a caregiver she has great empathy and is very, very reliable. Her clients really appreciate her steadiness, compassion, a can-do attitude. Radka loves to solve problems and can work her way through most problems presented in the caregiving world. Senior care is something Radka is passionate about and her dedication shines through every day.
Eliot born in Bar Harbor, Maine but moved to Santa Fe, New Mexico before the age of one. Growing up in Santa Fe offered a unique combination of outdoor recreation, great food and an art culture renowned around the world, there he attended St. Michael’s Junior/Senior high school. Like much of Santa Fe, it has a storied history and was founded in 1859. Some of his hobbies and passions include: skiing, funk/soul/jazz music, fishing, camping and red chili sauce. Some of the people he admires are: Aretha Franklin, Stevie Wonder, E.O. Wilson and Dr. Martin Luther King. On his days off he can typically be found by the river, or rock climbing with his girlfriend Megan. Elliot also collects music on vinyl records and loves to paint, typically with spray paint.
Eliot moved to Montana in 2005 to attend Montana State University, where he graduated with a Bachelors of Science in Physical Geography. During that time he started working at "On The Rise Bread Company " as a delivery driver. Over the next ten and a half years he became fully immersed in the artisan bread culture through travel, education and managing the bakery. After a series of hardships his life, Elliot was then steered in several different directions and chose to become a member of the Heart to Heart team to better serve my community. Working with the elderly and disabled has given him a different satisfaction that he could not obtain by teaching people how to make craft bread. Elliot hopes to meet many more amazing people and hear their stories in the future with Heart to heart, and also plans to gain more certifications through the various learning opportunities that are offered.
Aly grew up in Chicago and moved to Bozeman to study microbiology at Montana State University. She loves the area, her subject of study, and the outdoor lifestyle of Bozeman, Montana. Aly has embraced the Montana state of mind and likes to hike and ski. In her spare time she likes to cross stitch. She thinks it is super fun and considers it her “secret talent.” When she is stressed she likes to think about her favorite place in the world, a little dirt road surrounded by tall grass and flowers in the summer. Surprisingly it’s the road she takes to the dentist, which she doesn’t like at all!
Her bubbly personality engages our clients and helps them to have a positive day. She is great in emergencies as she keeps a level head and can keep our clients calm in any situation. Her quick thinking helps keep our clients on track and a joy to work with.
After 20 years of caring for children and teens, Laura decided to broaden her perspective and skills by becoming a Heart to Heart caregiver. Laura says she feels incredibly privileged to have the opportunity to assist and get to know her clients and be a part of such an outstanding and compassionate group of caregivers.
Ashlyn is from Littleton, Colorado a family friendly community about 10 miles south of Denver. Colorado is known for its rugged wilderness and Ashlyn’s favorite place in the world is the backcountry of Estes Park. In winter, Estes Park becomes a favorite destination for ice climbers. Those daring enough to scale frozen waterfalls gear up and use ice tools, screws and ropes to make the climb. One time, Ashlyn Ice climbed until 3 in the morning with just a headlamp and light from the stars! What an amazing adventure! Red Rocks Amphitheater is another well-known destination in Colorado and with it only being a 28 minute drive from Littleton, Ashlyn was there! Amongst ancient towering rocks she saw the Rainbow Kitten Surprise band take the stage and her heart.
Now she resides in Bozeman Mountain where she is attending Montana State University and studying Human Health and Development. She is passionate about running and just finished the book “Born to Run: A Hidden Tribe, Superathletes, and the Greatest Race the World Has Never Seen.” She is inspired by a group of runners known as ultrarunners. These ultra-athletes run footraces longer than 42.195 kilometers (26 miles)! Ashlyn must be working towards becoming an ultra-athlete herself! She is currently training for the Jumbo Elk Ramble in Missoula which is a 15K trail race on Mt. Jumbo!
But even with her extreme thirst for adventure she still thinks the best meal in the world is anything her Great Grandma whips up for her!
Spencer was born in Walnut Creek, California but moved to Helena, Montana before he turned one. He grew up in Helena and graduated from Helena High School. After high school, he moved to Bozeman and is pursuing a Marketing degree at Montana State University. Spencer loves living in Montana and feels most at home in the outdoors. His hobbies include: fly fishing, rock climbing, backpacking, skiing, and playing the guitar.
When Spencer isn’t outdoors or studying for class, he’s exploring his other passions; travel and helping people. He recently got back from studying abroad in the United Kingdom. He was there for six months and absolutely loves British/Irish culture and history. He plans on traveling a lot in future. When Spencer got back from being abroad he wanted to pursue his other passion- helping people. That’s when he found Right at Home and the very fulfilling job of being a caregiver. He loves talking and caring for the elderly, his favorite part is hearing all their interesting stories and the satisfaction of truly helping someone in need.
Owner - Care Manager
Lindsey was born and raised in the San Juan Island town of Anacortes, WA. where she never missed a chance to jump into a boat and head out fishing. Although her love for the outdoors and the open waters sooth her soul, her real passion is being a caretaker and homemaker. Lindsey started taking care of her grandmother when she was just 9 years old, when her grandmother was diagnosed with Alzheimer's. Lindsey has made it her life’s mission to help families cope with the process and keep their loved ones at home for as long as possible. She has earned her Associates of Arts in Art History from Skagit Valley College, Bachelors of Science in Community Health with a certificate in Gerontology from MSU-Bozeman, EMT, CNA, Dementia LIVE and multiple other trainings